MSME Services ERP - Powering Growth for Service Businesses

From subscription billing to job creation and service delivery, Finnid ERP helps MSMEs streamline operations, track revenue, and stay compliant so you can focus on customers, not paperwork.

Finnid MSME Services ERP unifies subscription billing, job scheduling, and service delivery control into one business wellbeing workspace so service-led MSMEs plug revenue leaks, keep finance evidence ready, and give customers a predictable experience from onboarding to renewal.

Because services deserve structure. Service businesses often lose revenue due to missed renewals, ad-hoc job handling, and weak reporting. Finnid ERP turns chaos into clarity—giving you predictable cash flow, happier customers, and compliance peace of mind.

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Why teams choose MSME Services ERP - Powering Growth for Service Businesses

Subscription certainty

Automate renewals, reminders, and billing cycles so recurring revenue stays predictable.

Service delivery control

Create jobs, assign teams, and monitor SLAs with live status across every customer visit.

Compliance confidence

Let GST-ready invoices, audit logs, and ledger sync run while frontline teams stay focused on customers.

Core modules for service-first MSMEs

Give subscription-driven service firms structure across sales, delivery, finance, and customer care.

Subscription management

Automate billing cycles, send reminders, and prevent missed renewals.

Service delivery management

Track service jobs, assign tasks, monitor SLAs, and ensure timely delivery.

Job creation & tracking

Create jobs and work orders, allocate resources, and monitor progress through closure.

Customer CRM

Manage customer records, subscriptions, feedback, and contract history.

Finance & compliance

Auto-sync invoices, GST returns, and ledgers without duplicate work.

Inventory (optional)

Govern service-linked consumables and spare parts whenever needed.

Reports & analytics

Real-time dashboards surface revenue, workload, and SLA performance.

How service operations flow on Finnid

Guide every subscription-to-renewal journey so nothing slips between spreadsheets.

01

Onboard customers

Register subscriptions and contracts with pricing, service tiers, and renewal logic.

02

Create jobs

Generate work orders linked to customer needs and service packages.

03

Assign & deliver

Allocate technicians or teams, capture delivery progress, and monitor SLAs.

04

Bill & renew

Auto-generate invoices, trigger reminders, and secure on-time renewals.

05

Review & report

Analyse revenue, SLA compliance, and service quality dashboards for improvements.

Compliance that keeps pace with service teams

Automated documentation, invoicing, and audit trails mean every job closes with finance-ready evidence.

GST-ready billing

Generate compliant invoices and push summaries into tax workflows automatically.

Audit trail vault

Preserve service notes, approvals, and attachments against each job for inspections.

Ledger sync

Sync collections, renewals, and adjustments into accounting ledgers with zero duplicate entry.

Business wellbeing outcomes

Reduce leakages, protect cash flow, and keep customers loyal with structured service delivery.

  • Predictable revenue

Subscription automation reduces cash flow shocks.

  • Better customer retention

Timely service builds loyalty across every contract.

  • Faster job execution

Job assignment workflows remove bottlenecks.

  • Compliance-ready

Automated invoices and GST filing keep you inspection-proof.

  • Scalable operations

Grow from 20 clients to 2000 without rebuilding processes.

Connect to the Finnid ecosystem

Finnid MSME Services ERP integrates with allied platforms so service MSMEs can unlock credit, market reach, and compliance support.

Agri-Fintech

  • Enable service MSMEs to access credit lines against recurring revenue.
  • Sync repayment performance directly into Finnid finance workflows.

Market Linkage Hub

  • Give service MSMEs visibility with FPOs and partner networks that need repairs or consulting.
  • Surface qualified leads from Finnid buyer ecosystems into your CRM.

Compliance Light

  • Generate audit trails for GST, MCA, and CSR-linked engagements without extra work.
  • Share evidence packs with auditors or enterprise clients securely.

Pricing

Affordable Pricing for MSME Services ERP. Choose the plan that fits your customer base and grow with add-ons.

  • Up to 100 customers

₹12,000/year (₹1,200/month). Includes Subscription and Job Management.

  • 101-500 customers

₹25,000/year. Adds Service Delivery and CRM.

  • 501-2000 customers

₹50,000/year. Includes Finance and Reporting modules.

  • 2000+ customers

Custom pricing tailored for large service providers.

  • Add-on modules

Inventory / Spare Management (₹13,000/year), Payroll & HRMS (₹15,000/year), Mobile App (Customer & Staff) (₹17,500/year), Advanced SLA Analytics (₹16,000/year).

Note: All plans include three staff logins. Extra logins billed nominally.

We tailor pricing for this product. Share your requirements and the team will craft a proposal.

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Real-World Success Stories

See how peer organisations are scaling with Finnid.

Regional HVAC Services MSME

"Before Finnid ERP, we lost nearly 15% revenue to missed service renewals. Now, subscription alerts and auto-invoices keep our cash flow steady."

15% revenue protected

FAQs

Answers to the most common questions. Need more detail? Book a session with our specialists.

Can small service firms (<50 clients) use it affordably?

Yes. Start with the up to 100 customers plan and activate only the modules you need; you can add capabilities as your client base grows.

Does it support both one-time jobs and recurring services?

Absolutely. Create ad-hoc jobs alongside subscription schedules so every service engagement stays visible and billable.

Can staff access it on mobile for job updates?

Yes. Use the mobile app add-on to give technicians and field teams job assignments, status updates, and proof of service capture on the go.

Is GST integrated into invoices?

Invoices are generated in GST-ready formats with tax codes, and summaries flow into your finance systems for filing.

How do renewals and reminders work?

Configure renewal logic per plan; Finnid handles reminder cadences, escalations, and status tracking so no subscription lapses unnoticed.

Turn Services into Sustainable Business.

Finnid ERP helps MSMEs automate subscriptions, track jobs, and deliver services profitably. Request Demo | See Pricing | Contact Sales.

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