Ship & Delivery Policy - Finnid Infotech Private Limited

Subscription Information:

As a provider of web-based ERP solutions, we offer our software on both annual and monthly subscription bases. The subscription grants users the right to access and utilize our ERP software, hosted on our secure servers, for the specified duration.

Delivery Method:

Upon successful completion of the subscription transaction, clients will receive an email confirmation containing login credentials and instructions on accessing our web-based ERP platform. There is no physical shipment involved, and clients can immediately log in to their account to begin utilizing the software.

License Activation:

The activation of the subscription occurs automatically upon successful payment. Clients will receive login credentials and can access the web-based ERP platform immediately. Our customer support team is available to assist with any login or access-related inquiries.

Subscription Duration:

Annual Subscription: Clients opting for an annual subscription will have access to our ERP platform for a period of 12 months from the date of subscription activation.

Monthly Subscription: Clients choosing a monthly subscription will have access to our ERP platform for 30 days from the date of subscription activation. Monthly subscriptions automatically renew unless canceled by the client.

Billing and Renewal:

Billing for subscriptions is handled securely through our online payment gateway. For annual subscriptions, clients will be billed annually on the subscription anniversary date. Monthly subscriptions are billed automatically on a recurring basis. Clients can manage their subscription preferences, including cancellation, through their account portal.

Customer Support:

Our customer support team is available to assist clients throughout the subscription lifecycle. Whether clients have inquiries about billing, access, or functionality, they can reach out to our support team via email at or through our customer support portal.

Refund Policy:

Refunds are governed by our refund policy, as outlined in the terms and conditions of the subscription agreement. Clients are encouraged to review these terms before completing the subscription transaction. Refunds may be considered under specific circumstances, and clients can contact our customer support team for further assistance.


Thank you for choosing our web-based ERP solution to optimize your business processes. We are dedicated to providing a seamless subscription experience and encourage clients to reach out to our support team for any assistance they may require.

Finnid Infotech Private Limited